Privacy policy.
Last updated: November 2025
1. Introduction
Nicholas Jenkins, trading as “Claire, The Agency” (Claire) is committed to respecting and protecting the privacy of the information provided by you when you engage with Claire in accordance with applicable privacy laws. This Privacy Policy (Policy) describes how Claire collects, uses, stores and discloses your personal information in connection with your engagement with Claire.
By using Claire’s website to provide personal information (including sensitive information if relevant), or otherwise agreeing to the terms of this Policy, you consent to your personal information being collected, stored, used and disclosed in accordance with this Policy and any other applicable collection terms.
2. Collection
When engaging with Claire in whatever form that may take, you may be asked to share personal information. This may include, but is not limited to:
name;
residential and postal address;
email address;
telephone number;
background information about the services you are looking to engage Claire for, including any other personal information included in those details;
identity verification information; and
financial Information, such as relevant insurance details.
This information may be collected when submitting that information through Claire’s website, or otherwise via telephone, email or other communications, as well as data transfers.
3. Storage
Any personal information you provide Claire will be stored in electronic format in secure, closed cloud storage systems. Claire takes reasonable steps to ensure the protection of your information from unauthorised access, use or disclosure.
Your information is only stored as long as is necessary for your engagement with Claire, or otherwise as required by applicable law.
4. Use
Claire will use any personal information provided only for the purposes of exploring or fulfilling your engagement with Claire, unless otherwise required by applicable laws.
Claire may also use your personal information for advertising or marketing purposes including, but not limited to:.
marketing, advertising, and other information to you via telephone, email, online and by other reasonable means;
managing our relationships with you;
conduct market research and data analytics to market and promote our services; or
website testimonials or references for use by third parties.
You can opt-out of receiving marketing communications from us by contacting us via email.
5. Disclosure
Claire will disclose your personal information where we have your express consent, unless otherwise required by applicable laws.
Claire may also disclose your personal information to third parties utilised for the purposes of exploring or fulfilling your engagement with Claire. In doing so, Claire will take reasonable steps to ensure that such third parties will ensure compliance with the terms of this Policy.
6. Access
You may contact Claire at any point to access any personal information held by Claire. This will be provided as soon as reasonably practicable.
You may also contact Claire for the purposes of updating or correcting your personal information.
9. Contact Us
If you have any questions or concerns about this Policy, please contact us at:
Phone: +61 421 957 798
Email: nick@clairetheagency.com
10. Changes to this Policy
Claire reserves the right to remove, replace or modify this Policy at any time in our sole and absolute discretion. We will notify you of any material changes to this Policy through our usual method of communication.